Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino for us to look at? This page tells you how to reach Non Gamstop Casinos and what to expect once you do.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of working days. If your enquiry relates to a specific brand — say, a query about a welcome offer at Betmica or a payment issue at Kikibet — it helps to include the casino name and a brief description of what happened, so we can look into it properly before responding.
We're a UK-facing site, so most of the traffic we get is from readers comparing non Gamstop casinos and wanting a second opinion before signing up. If that's you, this contact page is the right place to start, but you may find your answer faster in our main guide or FAQ sections elsewhere on the site.
What we can help with
- Corrections or updates to information on a casino listed on govtoday.co.uk
- Questions about how we assess and rank the operators shown on this site
- Feedback on your own experience with a brand we cover — positive or negative
- General enquiries about the site, its content, or how it's put together
What we can't do is act on your behalf with a casino operator directly — disputes over a withdrawal, a bonus term, or an account issue need to go through the casino's own support team first. We're an independent comparison resource, not a party to any agreement you make with an operator.
Before you write in: check if it's already answered
A lot of the questions we get are already covered elsewhere on the site. If you're wondering what Gamstop is, how self-exclusion works, or how non Gamstop casinos 2026 compare to UK Gambling Commission-licensed sites, our main casino guide walks through all of that in detail, including payment methods, bonus structures and the game types on offer at the brands we list — from Betmica and Kikibet down to smaller names like Gambiva.
If your message is about gambling harm, spending control, or wanting information on exclusion tools, our Responsible Gambling page is the better starting point — it covers the practical steps available to you, separately from anything commercial on this site.
For questions about how this site operates, who runs it, and how our rankings are put together, see About Us. Anything relating to how the site itself may be used, our editorial approach, or liability sits in our Terms and Conditions.
A note on what this site is — and isn't
Non Gamstop Casinos is an independent comparison resource. We list and rate a range of casino sites, including operators not registered with Gamstop, based on publicly available information such as licensing jurisdiction, game range, payment options and bonus terms. Some of the links on this site are commercial: if you sign up through them, we may earn a commission. This never affects how a brand is ranked — our ratings reflect our own research, not payment received.
We don't take enquiries about placing bets or wagers, and we don't process any deposits, withdrawals or account actions ourselves — all of that happens directly between you and the casino operator you choose. All gambling activity referenced on this site is intended for adults aged 18 and over.
Sending us feedback on our reviews
Our mini-reviews and comparison tables are kept as current as we can manage, but the online casino market moves quickly — offers change, new sites launch, and terms get revised. If you notice something out of date on a listing for any of the operators we cover, or you've had a direct experience worth flagging, tell us. Genuine reader feedback is one of the main ways we keep pages accurate between scheduled updates.
When writing in, a little detail goes a long way: which page you were reading, which casino it concerned, and what specifically looked wrong or outdated. Screenshots aren't necessary, but a clear description helps us verify and correct things faster.
What happens after you contact us
- Your email reaches our team and is logged against the relevant page or brand
- We review the query or feedback, checking it against our current research where applicable
- Where a correction is needed, we update the page and, if relevant, reply to confirm
- General questions receive a direct reply, usually within a couple of working days
We don't offer live chat or phone support — email is the most reliable way to reach us and keeps a clear record of the conversation on both sides.